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Terms and Conditions

Welcome to Bizquirk Innovation, operated and maintained by BIZQUIRK INNOVATION PRIVATE LIMITED. We appreciate the confidence you place in us and are committed to providing secure and reliable services. Throughout this document, references to “We,” “Us,” or “Our” denote Bizquirk Innovation, while “You,” “Your,” or “User” refer to any individual or entity accessing or using our services. These Terms and Conditions establish the framework governing your access to and use of our digital transaction services.

You are strongly encouraged to review these Terms carefully before proceeding. By continuing to access or use the website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any provision herein, you must discontinue use immediately. We may revise these Terms from time to time, and continued usage after such updates constitutes acceptance of the revised version.

Agreement to Terms

Accessing or utilizing the platform signifies your acceptance of these Terms along with our Privacy Policy. If you disagree with any portion, you are required to cease use of the Services without delay.

Eligibility and Account Registration

To be eligible to use our Services, you must meet the following requirements:

  • You must be at least 18 years of age and legally capable of entering into enforceable contracts.
  • You must conduct a lawful and duly registered business in compliance with applicable regulations.
  • You are required to complete identity and business verification during onboarding by submitting valid documentation.
  • You are solely responsible for safeguarding your login details, credentials, and access information. Any actions taken through your account shall be treated as authorized by you unless conclusively proven otherwise.
  • We reserve the absolute right to approve, reject, or discontinue any application without obligation to provide justification.

Scope of Services

Bizquirk Innovation offers digital transaction processing solutions that allow businesses to collect customer payments through multiple electronic modes such as UPI, net banking, and digital wallets. Our platform supports technical integrations through APIs and plugins compatible with websites, mobile applications, and point-of-sale systems. Additional functionalities may include invoicing, subscription management, QR-based payments, payment links, and transaction analytics. Funds are settled to your approved bank account as per applicable timelines. We may enhance, modify, suspend, or discontinue any feature or service at our discretion.

User Obligations

By using the platform, you agree to:

  • Submit accurate, current, and complete business, financial, and contact information.
  • Use the Services strictly for legitimate commercial activities.
  • Protect your account credentials, API access keys, and authentication details.
  • Inform us promptly of any unauthorized use, suspected security breach, or fraudulent activity.

Fees and Settlement

Service charges applicable to your account are specified in your Merchant Agreement or visible through your dashboard. All charges exclude applicable taxes unless stated otherwise, and you are solely responsible for statutory tax compliance. Fees may be revised with prior notification. You will bear responsibility for customer disputes and reversals, and refunds shall be processed according to our defined timelines and internal procedures. Any modification to fee structures will be communicated via registered email or dashboard notifications.

Prohibited Activities

You are expressly forbidden from using our Services for unlawful, deceptive, or unauthorized purposes. Restricted activities include, but are not limited to, transactions involving illegal substances, adult materials, wagering services, counterfeit goods, weapons, or any activity prohibited under prevailing laws. Any attempt to interfere with system security, manipulate transactions, or exploit vulnerabilities will result in immediate suspension, fund withholding, and potential legal action.

Risk Monitoring and Fraud Management

We employ advanced transaction analysis systems, automated risk assessment tools, and continuous monitoring mechanisms to identify suspicious activity. Transactions deemed high-risk may be delayed, reviewed, reversed, or declined. In cases of confirmed misconduct, we may freeze or permanently disable your account without prior notice. You accept full responsibility for losses, penalties, or liabilities arising from unlawful or high-risk activities conducted through your account.

Data Privacy and Security

Protecting your information and that of your customers is a priority. All data collected through use of the Services is handled in accordance with applicable data protection laws and our Privacy Policy. We implement strong encryption, secure access controls, and authentication protocols to protect sensitive information. You consent to the processing of data for transaction execution, risk analysis, service optimization, and regulatory compliance. Storage of sensitive payment-related information on your systems is strictly prohibited unless legally permitted.

Intellectual Property

All rights related to the platform, including software, design elements, branding, trademarks, content, and documentation, remain the exclusive property of BIZQUIRK INNOVATION PRIVATE LIMITED or its licensors. You are granted a limited, revocable, non-transferable license to use the platform solely for authorized business purposes. Unauthorized copying, modification, redistribution, or commercial exploitation is strictly prohibited. Any use of branding materials requires prior written consent.

Third-Party Services

The platform may integrate with external service providers such as financial institutions, analytics providers, or operational tools. We do not control these third parties and are not responsible for their performance, policies, or service availability. Any issues arising from third-party integrations shall be governed by their respective terms, and usage is at your own risk.

Termination and Suspension

We may suspend or terminate your access if you breach these Terms, engage in suspicious conduct, or if required by law or regulatory authorities. Suspension may be temporary or permanent depending on circumstances. Upon termination, all outstanding liabilities must be settled. We reserve the right to retain funds during investigations or dispute resolution.

Dispute Resolution

Disputes will first be addressed through our internal support channels to seek amicable resolution. For transaction-related disputes, coordination with relevant financial institutions will occur as per established procedures. Unresolved matters may be pursued through legal channels in accordance with governing law.

Limitation of Liability

To the maximum extent permitted by law, Bizquirk Innovation shall not be liable for indirect, incidental, or consequential damages, including loss of revenue, data, or business opportunities. Service availability is not guaranteed, and transaction delays or failures may occur.

Indemnification

You agree to indemnify and hold harmless BIZQUIRK INNOVATION PRIVATE LIMITED, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Services, breach of these Terms, or unlawful transactions conducted through your account.

Governing Law and Jurisdiction These Terms are governed by and construed in accordance with the applicable laws of India. Any dispute arising out of or in connection with these Terms shall fall under the exclusive jurisdiction of the courts situated within India.

Force Majeure We shall not be responsible for any delay or non-performance of our obligations under these Terms caused by circumstances beyond our reasonable control. Such circumstances may include, but are not limited to, natural calamities, pandemics, wars, terrorist activities, cyber incidents, system failures, labor strikes, or government restrictions.

Amendments and Modifications We may revise, update, or amend these Terms at any time at our discretion. Any significant modifications will be published on our website along with an updated “Last Updated” date. Continued use of the Services following such changes indicates your acceptance of the modified Terms. You are responsible for reviewing the Terms regularly.

Severability and Waiver If any provision of these Terms is held to be invalid or unenforceable by a competent court, the remaining provisions shall continue to remain effective. Any failure by us to enforce a provision shall not be considered a waiver of our right to enforce it at a later time.

Contact Information

For inquiries, grievances, or legal communication, please reach out to us at info@bizquirkinnovation.com.